This Privacy Policy explains how Extreme Casino (“we”, “us”, “our”) collects, uses, discloses, and protects personal information provided by users (“you” or “your”) of our online casino platform, specifically for residents of Canada. By accessing or using our website and services, you consent to the data practices described in this policy. This Policy is designed to comply with Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA).
Information We Collect
We collect personal information directly from users during registration, account management, and while providing our services. The types of personal information we may collect include your name, date of birth, address, email address, telephone number, payment details, and identification documents. We also collect technical data such as IP address, browser type, device information, and usage patterns through cookies and similar technologies to ensure the security and integrity of our services.
Purpose of Data Collection
Your personal information is collected and processed for several purposes, including verifying your identity and eligibility to use our services; processing your account registration and transactions; complying with legal, regulatory, and anti-money laundering requirements; improving our products and services; ensuring the security and integrity of our platform; detecting and preventing fraud or unauthorized activities; and communicating promotions, updates, and important information related to your account, where permitted by law.
Legal Basis for Processing
We process your personal information based on your consent provided at registration and as necessary for the performance of our contractual obligations. Certain processing activities are also carried out to comply with legal and regulatory requirements applicable to online gambling operators in Canada, such as anti-money laundering and responsible gaming obligations.
Disclosure of Personal Information
Extreme Casino may disclose your personal information to authorized third parties, including payment processors, identity verification services, regulatory authorities, and technology service providers. Such disclosures are strictly limited to what is necessary for the fulfillment of our contractual and legal obligations. All third parties are required to adhere to strict confidentiality and data protection standards. We may also disclose personal data if required by law, regulation, legal process, or to protect the rights, property, or safety of Extreme Casino, our users, or others.
International Data Transfers
Your information may be processed, stored, and transferred to countries outside of Canada, including within the European Economic Area (EEA), where our service providers or affiliated companies are located. We ensure that any international transfers of your data are conducted in compliance with applicable laws and that adequate safeguards, such as standard contractual clauses, are in place to protect your information.
Security of Your Information
Extreme Casino implements appropriate technical and organizational measures to safeguard your personal data against unauthorized access, loss, misuse, alteration, or disclosure. These measures include encryption, secure socket layer (SSL) technology, access controls, and regular security reviews. However, no method of electronic transmission or storage is entirely secure, and we cannot guarantee absolute security of your information.
Retention of Personal Information
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, to comply with legal and regulatory requirements, to resolve disputes, and to enforce our agreements. Retention periods are determined by the nature of the information and relevant legal obligations. Once the retention period expires, your personal data will be securely deleted or anonymized.
Your Rights
As a user residing in Canada, you have certain rights regarding your personal information under Canadian privacy laws. These include the right to access your personal data, request correction of inaccurate or incomplete data, withdraw your consent (subject to legal and contractual restrictions), and request the deletion of your personal information under specific circumstances. To exercise these rights, you may contact our Data Protection Officer using the contact details provided below.
Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze site usage, and deliver relevant content. Cookies are small data files stored on your device. You can control the use of cookies through your browser settings; however, disabling cookies may affect the functionality of our website. More information about our use of cookies can be found in our Cookie Policy.
Marketing Communications
With your consent, we may send you marketing communications regarding promotions, new features, or services that may interest you. You can opt out of receiving such communications at any time by following the unsubscribe instructions included in our emails or by updating your account preferences, including through Extreme login.
Children’s Privacy
Extreme Casino is not intended for individuals under the age of 18, or under the legal age for gambling in your jurisdiction, whichever is higher. We do not knowingly collect or process personal information from minors. If we become aware that a minor has provided us with personal data, we will take steps to delete such information promptly.
Changes to This Privacy Policy
We reserve the right to modify this Privacy Policy at any time. Updates will be posted on this page with the effective date. Your continued use of our services after such changes constitutes your acceptance of the revised policy. We encourage you to review this policy regularly to stay informed about our data practices.
Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact our Data Protection Officer by email at [email protected] or via the contact form available on our website. We are committed to addressing your inquiries promptly and in accordance with applicable privacy laws.
Governing Law
This Privacy Policy is governed by the laws of Canada and any applicable provincial legislation. Any disputes arising from or relating to this policy shall be subject to the exclusive jurisdiction of the courts of Canada.